Quality Policy

Governance

To achieve our Mission, all of our staff is committed to on-going improvement of the quality of our examination and assessment services through:

1 Maintaining a Quality Management System that conforms to the requirements of the ISO 9001 standard, and statutory and regulatory requirements;
2 Maintaining a quality assurance mechanism to ensure adequate control over processes and to strive for process improvements;
3 Establishing and maintaining ongoing processes for improving the quality of examinations and assessments;
4 Maintaining the standards of our professional work and the standards of the qualifications we confer;
5 Building a culture of trust, teamwork and collegiality among staff in order to achieve the mission of the Authority;
6 Building a culture of trust, teamwork and collegiality among staff in order to achieve the mission of the Authority;
7 Investing in capacity building and providing professional training and development for all staff;
8 Maintaining close communication with key interested parties, and satisfying their reasonable needs;
9 Maintaining close communication with key interested parties, and satisfying their reasonable needs;
10 Ensuring that the Quality Objectives align with the Quality Policy.